1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) that websites and applications place when you visit them. Cookies help websites recognize your device and remember information about your visit.
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
Authentication Cookies:
- Store your login session information
- Allow you to stay logged in
- Expire when you log out or close browser
- Cannot be disabled - required for Platform function
Security Cookies:
- Prevent unauthorized access
- Detect fraud and abuse
- Protect your account
- Temporary, deleted after session
2.2 Functional Cookies (Necessary for Features)
Preference Cookies:
- Remember your settings (language, theme, etc.)
- Store form data (specialty selection)
- Maintain interface preferences
- Duration: Up to 1 year
Feature Cookies:
- Enable social media connections
- Track multi-step onboarding progress
- Remember your selections
- Duration: Session to 1 year
2.3 Analytics Cookies (Your Usage)
- Google Analytics: Track page views, measure feature usage, identify technical issues. Duration: Up to 2 years
- Razorpay Cookies: Track payment processing, prevent fraud, monitor transaction status. Duration: Session to 30 days
2.4 Marketing Cookies (If You Opt-In)
Third-party marketing (Facebook Pixel, LinkedIn Tracking, Remarketing) - You must explicitly opt-in for marketing cookies.
3. Specific Cookies Used
| Cookie Name | Purpose | Type | Duration |
|---|
session_id | Authentication | Essential | Session |
auth_token | Login session | Essential | 30 days |
_ga | Google Analytics | Analytics | 2 years |
razorpay_session | Payment processing | Analytics | Session |
4. Cookie Management
4.1 Browser Cookie Controls
Most browsers allow you to:
- Chrome: Settings → Privacy and security → Cookies and site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy → Cookies and site permissions
4.2 SocialMdAI Cookie Settings
In your account:
- Settings → Privacy → Cookie Preferences
- Toggle cookie settings (Analytics, Marketing, etc.)
- Save preferences
⚠️ Important Notes:
- Disabling cookies may affect Platform functionality
- Essential cookies cannot be disabled
- You can opt-out of analytics/marketing anytime
- Cookie blocks may break login functionality
5. Third-Party Cookie Disclosure
We use third-party services that set cookies:
| Service | Purpose | Opt-Out |
|---|
| Google Analytics | Analytics | https://tools.google.com/dlpage/gaoptout |
| Razorpay | Payments | Razorpay privacy page |
6. GDPR Cookie Consent
For users in EU/EEA:
- You must consent before non-essential cookies are set
- You receive a cookie banner on first visit
- Essential cookies proceed without consent
- You can withdraw consent anytime
Contact: hello@med97.com for cookie-related questions