1. Introduction & Commitment to Privacy
Med97 Inc ("Company", "we", "us", "our") operates SocialMdAI ("Platform", "Service"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data.
Data Protection Officer:
- Name: Sathish
- Email: hello@med97.com
- Phone: +91 7780771768
2. Data We Collect
2.1 Information You Provide
During Registration:
- Full name
- Email address
- Password (hashed and encrypted)
- Medical license number (optional)
- Specialty/specialization
Clinical Data:
- Clinical cases you submit
- Patient de-identified information
- Generated social media posts
Payment Information:
- Billing address
- Invoice history
- Subscription tier and dates
- Payment card details are NOT stored by us (processed by Razorpay)
3. How We Use Your Data
3.1 Primary Uses
- Provide Services: Create and maintain your account, generate content, deliver features
- Communication: Send service updates, respond to inquiries, billing information
- Analytics & Improvement: Understand usage, optimize performance, develop features
- Product Development: Improve AI models and recommendations
- Legal Compliance: Comply with laws and regulations
⚠️ Important - Data for Product Development:
Your anonymized clinical data may be used to train AI models and improve platform features. You cannot opt-out of this use. If you do not agree, please discontinue use of the Platform.
4. Data Retention
| Data Type | Retention Period |
|---|
| Active Account Data | While account is active |
| Deleted Account Data | 90 days after deletion |
| Payment Records | 7 years (legal requirement) |
| Anonymized Data | Indefinitely |
5. Your Rights
For EU Users (GDPR Rights):
- Right to Access: Request copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Data Portability: Export your data in machine-readable format
- Right to Object: Object to certain processing activities
To exercise any of these rights, email: hello@med97.com
By using SocialMdAI, you acknowledge that you have read and understood this Privacy Policy.