These documents govern your use of SocialMD.ai, a product of Med97 Inc. We are committed to transparency — please read these policies before using the platform.
Med97 Inc
8-43/5/12, Balaji Hills, Hyderabad – 500039
Telangana, India
Grievance Officer: Sathish
Phone: +91 7780771768
Email: hello@med97.com
Privacy Policy
How we collect, use, and protect your personal data.
Updated March 27, 2026
Data Storage & Deletion Policy
What data we store, where it lives, retention schedules, and how to request deletion.
Updated April 1, 2026
Terms & Conditions
Rules governing your use of SocialMD.ai, subscriptions, and user responsibilities.
Updated March 27, 2026
Refund Policy
7-day money-back guarantee, pro-rata refunds, and cancellation terms.
Updated April 1, 2026
Privacy Policy
How we collect, use, and protect your personal data.
Data Storage & Deletion Policy
What data we store, where it lives, retention schedules, and how to request deletion.
Terms & Conditions
Rules governing your use of SocialMD.ai, subscriptions, and user responsibilities.
Refund Policy
7-day money-back guarantee, pro-rata refunds, and cancellation terms.
Payment Policy
Accepted payment methods, billing cycles, and Razorpay security.
Data Security Policy
Encryption standards, infrastructure security, and breach response procedures.
Cookie Policy
How we use cookies and similar tracking technologies.
Grievance Redressal
How to raise complaints and our escalation process under Indian law.
Acceptable Use Policy
Permitted and prohibited uses of the SocialMD.ai platform.
Third-Party Integrations
Terms governing our integrations with social platforms, AI providers, and Razorpay.
Questions? Email hello@med97.com or call +91 7780771768